{"id":190,"date":"2026-11-04T23:03:25","date_gmt":"2026-11-04T23:03:25","guid":{"rendered":"https:\/\/cinderscent.com.sa\/customer-care\/"},"modified":"2026-11-04T23:03:25","modified_gmt":"2026-11-04T23:03:25","slug":"customer-care","status":"publish","type":"page","link":"https:\/\/cinderscent.com.sa\/en\/customer-care\/","title":{"rendered":"Customer Care"},"content":{"rendered":"<p class=\"wp-block-paragraph\">Everything you may need after placing an order \u2014 in one calm place.<\/p>\n<h3 class=\"wp-block-heading\">01 \u00b7 Orders &amp; Delivery<\/h3>\n<p class=\"wp-block-paragraph\">Where we deliver, how long it takes, and how to follow your order. <a href=\"\/en\/shipping-policy\/\">Shipping &amp; Delivery \u2192<\/a><\/p>\n<h3 class=\"wp-block-heading\">02 \u00b7 Returns &amp; Refunds<\/h3>\n<p class=\"wp-block-paragraph\">The free tester, return conditions and how refunds work. <a href=\"\/en\/refund-returns\/\">Returns policy \u2192<\/a><\/p>\n<h3 class=\"wp-block-heading\">03 \u00b7 Gifting<\/h3>\n<p class=\"wp-block-paragraph\">Sending directly to a recipient, personal messages and corporate orders. <a href=\"\/en\/faq\/\">FAQ \u2192<\/a><\/p>\n<h3 class=\"wp-block-heading\">04 \u00b7 Product Care<\/h3>\n<p class=\"wp-block-paragraph\">How to store your fragrance and burn your candle so they last. <a href=\"\/en\/product-care\/\">Care guide \u2192<\/a><\/p>\n<h3 class=\"wp-block-heading\">05 \u00b7 Account &amp; Privacy<\/h3>\n<p class=\"wp-block-paragraph\">Sign-in, your personal data and your rights. <a href=\"\/en\/privacy-policy\/\">Privacy Policy \u2192<\/a><\/p>\n<h3 class=\"wp-block-heading\">06 \u00b7 Terms &amp; Conditions<\/h3>\n<p class=\"wp-block-paragraph\"><a href=\"\/en\/terms\/\">Read the Terms &amp; Conditions \u2192<\/a><\/p>\n<h3 class=\"wp-block-heading\">07 \u00b7 Corporate Orders<\/h3>\n<p class=\"wp-block-paragraph\">Volume gifting for events and companies. Get in touch and we\u2019ll prepare a proposal.<\/p>\n<h3 class=\"wp-block-heading\">08 \u00b7 Contact Us<\/h3>\n<p class=\"wp-block-paragraph\">WhatsApp <span dir=\"ltr\"><a href=\"https:\/\/wa.me\/966559207999\">+966 55 920 7999<\/a><\/span> \u00b7 <a href=\"mailto:cinderscent.sa@gmail.com\">cinderscent.sa@gmail.com<\/a><\/p>","protected":false},"excerpt":{"rendered":"<p>\u0643\u0644 \u0645\u0627 \u0642\u062f \u062a\u062d\u062a\u0627\u062c\u0647 \u0628\u0639\u062f \u0637\u0644\u0628\u0643\u060c \u0641\u064a \u0645\u0643\u0627\u0646 \u0648\u0627\u062d\u062f. 01 \u00b7 \u0627\u0644\u0637\u0644\u0628\u0627\u062a \u0648\u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u0623\u064a\u0646 \u0646\u0648\u0635\u0644\u060c \u0648\u0643\u0645 \u064a\u0633\u062a\u063a\u0631\u0642 \u0627\u0644\u062a\u0648\u0635\u064a\u0644\u060c \u0648\u0643\u064a\u0641 \u062a\u062a\u0627\u0628\u0639 \u0637\u0644\u0628\u0643. \u0633\u064a\u0627\u0633\u0629 \u0627\u0644\u0634\u062d\u0646 \u0648\u0627\u0644\u062a\u0648\u0635\u064a\u0644 \u2190 02&hellip;<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-190","page","type-page","status-publish","hentry"],"_hostinger_reach_plugin_has_subscription_block":false,"_hostinger_reach_plugin_is_elementor":false,"_links":{"self":[{"href":"https:\/\/cinderscent.com.sa\/en\/wp-json\/wp\/v2\/pages\/190","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cinderscent.com.sa\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cinderscent.com.sa\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cinderscent.com.sa\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cinderscent.com.sa\/en\/wp-json\/wp\/v2\/comments?post=190"}],"version-history":[{"count":0,"href":"https:\/\/cinderscent.com.sa\/en\/wp-json\/wp\/v2\/pages\/190\/revisions"}],"wp:attachment":[{"href":"https:\/\/cinderscent.com.sa\/en\/wp-json\/wp\/v2\/media?parent=190"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}